The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Tennis court
Golf course
Billiard tables
Darts
Table tennis
Services
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's pool
Children's play area
Kids club
Game room
Spa & Leisure
Saltwater pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Mato, S/N,
Puerto del Carmen (Lanzarote),
Spain,
35510,
Canary Islands
Map view
Mato, S/N,
Puerto del Carmen (Lanzarote),
Spain,
35510,
Canary Islands
City landmarks
Zoo
Rancho Texas Lanzarote Park
2.6
km
Beach
Playa de Matagorda
1.1
km
Bay
Hoyas Hondas
750 m
Playa de Guasimeta
950 m
Av. de las Playas
Playa de los Pocillos
1.9
km
Av. de las Playas
Playa Grande
2.1
km
Av. de las Playas
Playa Pocillos
2.2
km
Av. de Francia
Playa Park
2.4
km
Av. de las Playas
Mini Golf
2.7
km
Beach
Punta El Barranquilla
3.0
km
Carretera LZ-2
Gran Karting Club Lanzarote
3.0
km
Av. de las Playas
Playa El Barranquillo
3.0
km
Museum
Casa Jose Saramago
3.7
km
Golf Course
Lanzarote Golf
3.4
km
Beach
La Penita
3.4
km
Casino
Gran Casino de Lanzarote
3.5
km
Market
Fruteria Playa Honda
3.5
km
Beach
Playa de la Concha
4.2
km
Playa Blanca
4.5
km
Calle los Cactus
playa del cable
4.7
km
Arrecife Airport Primer Edificio Terminal Del Aeropuerto De Lanzarote
Museo Aeronautico del Aeropuerto de Lanzarote
5.3
km
Av. del Varadero
Old Town Harbour
5.6
km
Nearby
Punta Lima
320 m
Restaurants
Casa Kike
250 m
C\ Gramillo
Restaurant ParadiseSnack Bar
230 m
Calle Gramillo 1 Matagorda
Sirocco Pizzeria Restaurant Grill
360 m
Matagorda C.C
The Auld Triangle Bar & Restaurant
380 m
Chabusquillo Matagorda Mall
Pride of India
280 m
Calle Chabusquillo 25-26 Centro Commercial Matagorda
The Red Rock
290 m
Calle Chabusquillo 25 Matagorda Located inside Matagorda Shopping Centre
O'Sheas Bar
340 m
Av. de las Playas
The Farm
310 m
Calle Chabusquillo
Sirocco Restaurant
370 m
Avenida Las Playas
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.3
Location
8.0
Service
9.0
Dining
6.7
Guest reviews
7.2/10
based on 9 reviews
3.5/5
based on 4418 reviews
7.3
7.3/10 based on 2213 reviews
#53 of 89 hotels in Puerto Del Carmen based on Tripadvisor
James
United Kingdom,
December
2023
8.0/10
I had a very comfortable stay in the hotel. The maid in room 1010 kept it in excellent condition throughout my holiday. The furniture was a bit basic and old, some even broken, but overall, it was a pleasant experience.
Rooms
7.0
The rooms were very comfortable and well-maintained by the excellent maid. Though the furniture was basic, old, and a bit broken.
Service
9.0
The service was great overall. The reception team was always available to help, and the animation team, especially Jorge, Martin, Claudia, Anna, Ron, and Tappi, did an excellent job entertaining guests.
Location
8.0
The location was the real highlight of the hotel. I felt relaxed and calm, especially after enjoying the upgraded walk-in showers. However, there were some disappointments at the pool area with old sunbeds and litter scattered around.
Dining
8.0
The dining experience was very good with fresh and locally sourced products. The all-inclusive meals were varied, and the food was enjoyable, catering to all tastes.
Facilities
The facilities were good, offering services like car hire, dry cleaning, housekeeping, and laundry. There were tours and ticket assistance available as well.
Mabel
United Kingdom,
June
2023
7.6/10
I had a great time at the hotel, with clean and spacious rooms, friendly and helpful staff, and a brilliant location close to shops and the beach. However, the dining experience was average, and the decor of the rooms needed some attention.
Rooms
7.0
The rooms, although not refurbished, were very clean and spacious.
Service
9.0
The staff, especially Juliana in reservations and Anastasia, were friendly and helpful.
Location
9.0
The location is brilliant, just next to shops and the beach.
Dining
6.0
The dining experience was average, with some inconsistencies in service.
Facilities
7.0
The facilities were acceptable but could use some improvement.
Charles
United Kingdom,
June
2023
7.4/10
The hotel offers big and spacious rooms with a lovely balcony and decent amenities but falls short in dining variety. Service is friendly and helpful, and the location is extremely convenient despite some maintenance issues. The facilities are enjoyable with some limited choices.
Rooms
8.0
The rooms were lovely, spacious, and clean, with a good-sized balcony.
Service
9.0
The staff was very friendly and reception was really helpful.
Location
7.0
The location is extremely convenient, just 5 miles from the airport, despite some maintenance issues.
Dining
6.0
The dining was okay with buffet-style meals, although some items were inconsistent.
Facilities
7.0
The hotel offers enjoyable facilities but could invest in some improvements.